Degree or Diploma Job Vacancy For Field Service Engineer in Leading Medical Device Company in Delhi NCR Location

Company

Leading Medical Device company Delhi NCR Job Field Service Engineer Individual Contributor Role, Reporting to Supervisor. Job Summary Responsible for meeting the daily service installation/Maintenance/Repair needs of medical device equipment in the assigned areas, driving customer satisfaction and generating service revenue through service excellenceITIJOBSINDIA.BLOGSPOT.COM

Qualification

Degree or Diploma in Electronics / Electrical / Instrumentation / Biomedical or Equivalent

Experience

0-1 years of experience in service and maintenance of medical / capital equipment, exposure on endoscopy devices will be preferred • Candidate should have strong knowledge of Electrical and Electronics fundamentals.

Job Location : Delhi NCR

Salary & Benefits

Rs. 25,000 NTH  + Yearly bonus + Travel reimbursement + Mobile + Internet

Key Responsibilities

A) On-Site Service SupportTo manage and execute the installations and warranty service.Conduct Preventive Maintenance Programs and Tray Audits as per technical expertise and timelines given. To provide on-site Customer Service Support to customers across the defined region for repair of Equipment of Medical, Industrial and Veterinary endoscopes.To update call stage in the web portal and escalate calls/ issues to the supervisors/ regional in-charge in timely manner B) Technical EscalationExecute and manage all 1st level repairs (there is well defined job-list) onsite/service channel partners office.To handle escalated calls from other colleagues based on requirementsTo provide technical assistance to other colleagues in installations and business development calls, based on allocated Job/tasks. C) Revenue GenerationTo generate revenue through Repairs, Accessories Sales, AMCs and repair exchange as per given targets - coordinate to submit estimate, approval follow-ups, spares consumption and invoicing. D) Soft SkillsEnsure proper and timely response / update to the customer - directly to achieve high level of customer satisfactionImplement Empathy, Drive, Communication competencies and fair understanding and exhibition of Self / Brand Image E) PlanningTo monitor planned visits of self.Responsible for maintenance, upkeep, tracking and audit of loaner equipment and inventory.To ensure turn-around time defined in advance F) Compliance (Policies and Process)Implementation of company defined processes and systems required to deliver high quality consistent Customer Service Support.

Skills:

* Good communication skills.* Renewable contract (Performance basis renewal)* WILLING TO WORK ON THE PAYROLL OF KELLY SERVICES

Note

Candidate should have 2 wheeler Should be willing to travel extensively. Candidates staying in East delhi and Noida should only apply Diploma or engg 1 year renewable contract on the payroll of Kelly Services Local candidates only no outstation

Interested Candidates Send Your Profile On Email

Email:  Apeksha_patil@kellyservices.co.in  with subject line "Field Service"

Posted Date : 20 March 2021